Parteaz Polices

Parteaz Policies

Because safety is our priority, we have been closely following CDC and New Jersey state guidance on business operation during the Covid-19 pandemic. There are currently no capacity limits in place in NJ; we can have a total of 50 people in our space. Mask wearing is no longer mandatory and is the choice of the family hosting a party. Thorough cleaning and disinfecting will continue as it always has at Parteaz.

We appreciate your support!

 

PARTY POLICIES:

-Final Guest List: We will need a final guest list one day (24 hours) before the party. If we are told to include a guest and they do NOT attend, the cost is your responsibility. Similarly if unexpected guests arrive we are happy to welcome them, provided we have enough cupcakes, etc…but additional charges will apply.

-Parent Arrival time: We ask that parents arrive no earlier than 15 minutes prior to the commencement of your party as it may interfere with the proper setup of the event, which the staff will be preparing and perfecting.

-Gratuity and Payment: Any party which exceeds $1,000 will have a 20% gratuity added to the bill. Parties under that amount, an optional gratuity can be added to your final bill. We suggest $20-$50 for each party assistant and princess. Parteaz does not accept checks. Cash or credit only.

-Cancellation: If weather is an issue we will gladly reschedule your party ASAP. If your child is sick we will need 24 hours notice and are happy to reschedule, although you will  be responsible for some non reimbursable expenses, ie: cupcakes, fruit, etc..

-Supervision: We kindly ask that you monitor disruptive behavior and attend to any child that does not participate.This will help us provide the best possible party experience for your child.

-Food: We do not allow outside food except for birthday cake/cupcakes. If you order food through Parteaz, we provide all utensils, plates, napkins etc. If you are only bringing cake, please bring your own paper goods. 

-Allergies: Parteaz is a peanut/tree nut free facility. If you choose to bring your own birthday cake/cupcakes, it must adhere to our policy. Please let us know if there are any additional allergies and we will do our best to accommodate.

Parking: There is ample parking at the side and rear of the building. For your convenience you can drop off participants in the front.

Deposit: $100 NON-REFUNDABLE deposit is needed to hold your party date & time.

“OPEN TO THE PUBLIC” CAMP, MINI CAMP AND ONE-TIME EVENT POLICIES: 

-Cancellation: We require 48 hours notice for a full refund. If you provide notice between 24 and 48 hours in advance, we can credit you the amount you paid towards an event, party or camp. If notice is provided less than 24 hours before the start time there will be NO refund or credit.

-Timeliness: Camp commences at 9:00 and ends @ 12:00 (Princess Camp) or 2:00 (Extended Princess Camp or Crafts & Sewing/ Baking). Before or after care can be arranged for an additional fee. We expect prompt pickup. If there is a substantial delay (more than 15 minutes) in picking up your child there will be a $10 charge.

-Drop in: If space permits you are welcome to drop in for the day. Our classes regularly fill up, so advanced registration is recommended. There is a $10/day drop in surcharge.

-Lunch: A hot lunch is included in the price. Also served will be pink lemonade, apple juice, water as “tea” and fresh fruit. Please let us know if there are any allergies. We are a peanut/ tree nut free facility but will do our best to accommodate your child’s particular dietary restriction. No credit is available if you choose not to have lunch.

-Pick up: Please specify if anyone else (ie: caregiver, grandparents, relative, carpool driver) is picking up your child. Please provide their name and cell number.


 

“OPEN TO THE PUBLIC” CLASS POLICIES:

(ENRICHMENT, TODDLER, MOMMY & ME CLASSES, BOOKED IN SESSIONS)

-Class Size: Our programs have a class minimum of 5 students. 

-Program Cancellation: We require 48 hours notice for a full refund. If you provide notice between 24 and 48 hours in advance, we can credit you the amount you paid towards an event, party or camp. If notice is provided less than 24 hours before the start time there will be NO refund or credit.

-Absence:  We cannot provide refunds or credits for absences. If we are offering another similar “open to the public” class at the time, you may do a make up with that class. This option is not guaranteed and depends on availability. 

-Timeliness: Class start and end times were noted clearly when you signed up. We expect prompt drop off and pickup. If there is a substantial delay (more than 15 minutes)  in picking up your child there will be a $10 charge.

-Drop in: If space permits you are welcome to drop in for the day. Our classes regularly fill up, so advanced registration is recommended. There is a drop-in surcharge.

-Pick up: Please specify if anyone else (i.e.: caregiver, grandparents, relative, carpool driver) is picking up your child. Please provide their name and cell number.


 

“PRIVATE” POD CLASS/CAMP POLICIES:

-Class Size: Our programs have a class minimum of 5 students. 

-Program Cancelation: We require 2 WEEKS notice for a full refund. If you provide notice between ONE AND TWO WEEKS in advance, we can credit you the amount you paid towards an event, party or camp. If notice is provided less than ONE WEEK before the start day there will be no refund or credit.

-Location: If you are not meeting at Parteaz, you are required to provide a safe and clean space for your pod to meet. 

-Outdoor Pods: You are required to provide an alternative location for your pod to meet in case of inclement weather. This could be a garage, tented area or indoor location. If you cannot provide an alternate location, your group will be entitled to one make up class per session due to inclement weather. Additional make-up classes will be charged the regular class fee. 

-Individual Absence:  We cannot provide refunds or credits for absences. If we are offering a similar, open to the public class at the time, you may do a make up with that class. This option is not guaranteed and depends on availability. 

-Timeliness: Class start and end times were agreed upon when you signed up. We expect prompt drop off and pickup. If there is a substantial delay (more than 15 minutes) in picking up your child there will be a $10 charge.

Thank you for arranging your Parteaz with us!